Privacy Policy
Last updated: March 2026
1. Introduction
Welcome to the website of Park Care Centre (“Park Care”, “we”, “our”, or “us”).
Park Care is an independent, faith-based charity organisation providing specialised 24/7 nursing and holistic care for elderly and frail individuals in a residential setting.
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website:
https://parkcare.co.za
2. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, volunteer, donate, or complete forms on our website, we may collect:
- Full name
- Email address
- Phone number
- Postal address
- Any information you provide in messages or enquiry forms
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
This information helps us improve our website and services.
3. How We Use Your Information
Your information may be used to:
- Respond to enquiries and requests
- Provide information about Park Care services
- Process donations or volunteer enquiries
- Improve our website and user experience
- Send updates or communications related to Park Care (if you have opted in)
We will never sell or rent your personal information to third parties.
4. Sharing of Information
We may share your information only when necessary:
- With trusted service providers assisting us in operating the website
- When required by law or regulatory authorities
- To protect the rights, safety, or property of Park Care, residents, staff, or visitors
All third parties are required to respect the confidentiality of your information.
5. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience.
Cookies help us:
- Understand how visitors use our website
- Improve website performance
- Remember user preferences
You can disable cookies in your browser settings if you prefer not to allow them.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
However, no online system can be guaranteed to be completely secure.
7. Links to External Websites
Our website may contain links to third-party websites.
Park Care is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those sites.
8. Your Rights
In terms of South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Object to the processing of your information
- Withdraw consent for communication
To exercise these rights, please contact us using the details below.
9. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Park Care Centre
36 Escombe Avenue
Parktown West
Johannesburg, South Africa, 2193
Phone: +27 11 482 2060
Email:
bdo@parksorg.org.za
reception@parksorg.org.za
10. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or website functionality.
The updated version will always be published on this page with the revised date.